M
Md. Tanvir Hasan
Managing Director
Leads Service Dibo with a focus on operational discipline and long-term client relationships.
Management
The people accountable for your service
Service Dibo is run by a small leadership team with clear ownership: care giving, technical services, cleaning operations and client support. When something needs a decision, you know whose desk it lands on.
S
Shamima Akter
Head of Care Giving
Oversees caregiver recruitment, training and family communication across all placements.
A
Abdul Karim
Head of Technical Services
Manages the AC, lift and generator teams, including preventive maintenance contracts.
R
Rokeya Sultana
Cleaning Operations Manager
Responsible for tank and ETP cleaning schedules, safety procedures and reporting.
Structure
Three units, one chain of accountability
Care Giving Unit
Caregiver recruitment, training, rosters and family communication.
Technical Services Unit
AC, lift and generator servicing, preventive maintenance schedules and spare parts.
Cleaning Operations Unit
Water tank, septic tank and ETP cleaning with documented safety procedures.
Need to escalate something?
Our operations desk answers directly. No ticket queues, no waiting for a callback that never comes.
We usually reply within 24 to 48 hours.